Aluminum Athletic Equipment Co. : http://www.myaaeworld.com

Frequently Asked Questions

 

What does AAE mean when they say they provide custom products?

When customers have unique requirements, resizing the equipment, adding on extensions or simply to color or logotize the equipment, customization becomes important. Oftentimes, customers want to be an integral part of the design. Many athletic professionals have years of experience that tells them what will work best under special conditions and if they can work with a manufacturer to engineer in special features it creates substantial value. Because AAE has its own manufacturing facility and many materials on hand, it lends itself to collaboration and customization.

Can I get a quote without buying anything?

AAE wants to be honest with you - an automated process cannot always generate the most competitive price when it comes to certain equipment. Sure, there are many items with standardized shipping rates that you can simply breeze through our new online Shopping Cart* and order. But when it comes to products requiring motor freight delivery or international orders, one size does not fit all. So by submitting a Quote Request, you get the convenience of instantly creating your own customized list of products and the comfort of knowing that a hands-on sales rep is drilling down to the best possible deal for you - both for product prices and delivery cost**. * U.S.A. AND CANADA ONLY. ** FIRM, DELIVERED PRICE QUOTE WITHIN A FEW HOURS (NO MORE THAN 24 HOURS). YOU MAY ALSO CONTACT OUR CORPORATE OFFICE AT (800) 523-5471 or SALES@MYAAEWORLD.COM.

Do you offer deferred billing?

Yes. AAE recognizes the struggles schools may face with athletic budget cuts and "pay to play" hardships; therefore, we offer a deferred billing program so that athletic programs do not have to sacrifice quality or delay their needs in order for their athletes to benefit from new equipment now. Schools are able to pay a portion of the cost up front and defer the balance - the first six months are interest free. In some select cases, customers are even able to defer the entire payment. Contact your AAE Sales Rep for more details.

What is AAE's Warranty?

AAE warrants, to the original purchaser, to repair or replace (free of charge) any product manufactured by AAE, used only under normal conditions, which proves defective in workmanship or material (in AAE's sole discretion) at any time during the reasonably expected lifetime of that product. The determination whether to repair or replace the product shall be in AAE's sole discretion. Click here for further details.

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