Aluminum Athletic Equipment Co. : http://www.myaaeworld.com

Frequently Asked Questions

 

What does it mean that AAE "deals direct"?

AAE only sells directly to customers - no middlemen or dealers. When you call AAE, you're talking directly to the manufacturer. All the design, fabrication, imprinting, custom requests and bidding functions are handled directly from our facility. That means you get informed answers, quality products, responsive service and competitive pricing too. The point is you don't have to settle for less quality when you're looking for ways to save. At AAE you always get, "Products you can trust at prices you can afford."

What does AAE mean when they say they provide custom products?

When customers have unique requirements, resizing the equipment, adding on extensions or simply to color or logotize the equipment, customization becomes important. Oftentimes, customers want to be an integral part of the design. Many athletic professionals have years of experience that tells them what will work best under special conditions and if they can work with a manufacturer to engineer in special features it creates substantial value. Because AAE has its own manufacturing facility and many materials on hand, it lends itself to collaboration and customization.

Can I get a quote without buying anything?

AAE wants to be honest with you - an automated process cannot always generate the most competitive price when it comes to certain equipment. Sure, there are many items with standardized shipping rates that you can simply breeze through our new online Shopping Cart* and order. But when it comes to products requiring motor freight delivery or international orders, one size does not fit all. So by submitting a Quote Request, you get the convenience of instantly creating your own customized list of products and the comfort of knowing that a hands-on sales rep is drilling down to the best possible deal for you - both for product prices and delivery cost**. * U.S.A. AND CANADA ONLY. ** FIRM, DELIVERED PRICE QUOTE WITHIN A FEW HOURS (NO MORE THAN 24 HOURS). YOU MAY ALSO CONTACT OUR CORPORATE OFFICE AT (800) 523-5471 or SALES@MYAAEWORLD.COM.

What is AAE's Lifetime Warranty?

AAE warrants, to the original purchaser, to repair or replace (free of charge) any product manufactured by AAE, used only under normal conditions, which proves defective in workmanship or material (in AAE's sole discretion) at any time during the reasonably expected lifetime of that product. The determination whether to repair or replace the product shall be in AAE's sole discretion. Click here for further details.

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